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About Us

Cyclone Finance is a New Zealand owned company that provides finance options to assist parents and caregivers to procure a laptop device for their child as part of a school one-to-one program.
 

FAQ’s

Frequently Asked Questions

Who do I call if I am having trouble completing the lease forms?

Please call Cyclone Finance on 0800 686 686 (and press option 5), we will be able to assist you with any questions.

Who can apply for a loan?

We only work with selected schools to assist them deploy devices to their students. To qualify for a loan, you must be the parent or guardian of a student at one of the schools we are working with. Part of your application process will involve Cyclone Finance gaining confirmation that the named student is enrolled at the school stated on your application form.

What are your interest fees and rates?

Our standard interest rate is 13.95%

Are there any fees or penalties if I repay my loan early?

Unlike almost all other finance companies, Cyclone Finance does not charge an early repayment fee. You can repay your debt in full at any time and will not be penalised.

Am I able to have more than one loan at a time?

If you have more than one child at the school, you may apply for multiple loans – one for each students’ device.

How can I send my contract to you?

You can send your contract to us via email, fax or post.

Email: applications@cyclonefinance.co.nz

Post: 8 Wigram Road, Christchurch, 8024

I have applied for a loan. What happens next?

Once you have applied online, we aim to get back to you promptly during business hours – our average response time is 24 hours. When an e-mail address has been provided, we will contact you via e-mail – either with an approved application, or a request for further information.

I have applied for a loan and haven't heard back from you yet. Did my application come through?

Once submitting your application form to us, you will receive an email confirming this. This means we have received your application form and will be processing this. We will be in touch whether your application is approved or not.

What is your lending criteria?

As long as you’re 18 or over and a New Zealand citizen or permanent resident, anyone can apply for a loan with Cyclone Finance, even if you have bad credit (see FAQ: ‘What if I have bad credit?’).

What if I have bad credit?

Unlike many other companies, Cyclone Finance applications are assessed by a person – not by a computer or an automated scoring system. This means that certain types of adverse credit can be overlooked.

Not found the answer?

Contact our customer service team.

Opening Hours

Mon - Fri 8:30am - 5pm

Email

info@cyclonefinance.co.nz

Phone

0508 860 860